Service Team Manager

SERVICE TEAM LEADER

Basic Salary – up to £23,000pa plus OTE up to £30,000pa
Working Hours- Monday to Friday 8:00am - 18:00pm, Saturday's (Rota) 8:00am - 14:00pm. There is also week day rote for early starts.
Location - Stourbridge

Our client is looking for a customer service professional within the motor industry to join their successful team as Service Team Leader. The Service Team Leader will have a major part to play in achieving success by providing a professional service to all service customers and colleagues.

Responsibilities of a Service Team Leader
·Provide exceptional customer service skills and lead by example.
·Communicate service and repair work to customers
·Meet targets set by up selling additional products.
·Maximise service department profitability ensuring customer awareness of all available workshop services
·Provide the highest level of customer care and satisfaction.

Skills and Qualifications of a Service Team Leader
·Main Dealership or Large Independent experience
·Initiative to think on your feet when met with difficult situations
·Ability to work as a leader as well as still being part of a team
·A commitment to deliver a first-class customer service
·Career driven and ambition to hit targets
·Knowledge to help team members to move forward

Please contact Tom Rawlinson @ Auto Skills or send CV to Tom.rawlinson@autoskills-uk.com
Tel: 0333 222 5978 (mobile Friendly) 07464491097 Please reference job number 22901