Service Manager

SERVICE MANAGER

Basic Salary – £30,000pa plus BONUS
Working Hours - Monday to Friday 8:30am - 17:30pm, Saturdays (alternate)
Location - Liverpool

Our client is looking for a customer service professional within the motor industry to join their successful team as Service Manager. The Service Manager will have a major part to play in achieving success by providing a professional service to all service customers and colleagues.

Responsibilities of a Service Manager
·Provide exceptional customer service skills and lead by example.
·communicate service and repair work to customers
·Meet targets set by upselling additional products.
·Maximise service department profitability ensuring customer awareness of all available workshop services
·Provide the highest level of customer care and satisfaction.
·Oversee the whole service department to ensure that everything is running smoothly
·Handling complaints

Skills and Qualifications of a Service Manager
·Must have experience as a Service Manager within the motor trade (minimum 6 years)
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence

Please contact Tom Thomson @ Auto Skills or send CV to Tom.Thomson@autoskills-uk.com
Tel: 0333 222 5978 (mobile Friendly) 07787264778 Please reference job number 23556