£35k - 40k per year
0333 222 5978
9 days ago
WORKSHOP CONTROLLER / ASSISTANT MANAGER
Bodyshop Workshop Controller Details:
Basic Salary: £35,000 - £40,000
Working Hours: Monday - Friday, 8.00am - 5.00pm
Looking to recruit an experienced Bodyshop Workshop Controller/Assistant Manager for our bodyshop to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time.
The successful Workshop Controller will deliver exceptional market-leading customer service by actively managing the delivery of a first-class customer service journey. This will be achieved by the Workshop Controller exercising a proactive control of the customer experience, from initial booking into the final return of the vehicle.
Responsibilities of a Workshop Controller / Assistant Bodyshop Manager
·Ultimately responsible for all activities at the repair centre through the effective control of line managers and supervisory colleagues, paying attention to profits in line with the business plan.
·Engage with key members of the team to agree output targets and provide feedback on the previous day's performance.
·To deliver financial results in line with agreed budgeted requirements
·To manage site resources and costs to optimise capability and profitability
·To manage compliance to all company processes as well as current Health & Safety, PAS125 and manufacturer standards.
·To deliver structured individual performance management processes
·We are looking for somebody with a full driving licence, a professional appearance, excellent communication skills and the ability to show a calm, confident approach.
Skills and Qualifications of a Workshop Controller / Assistant Manager
·Delivery of proactive performance management
·Staff recruitment and current HR policies
·Strong organisational skills
·Flexible work attitude
·Ability to effectively deliver site performance and profitable growth
·Excellent leadership skills, technical expertise.
·Strong communication skills for customer service and team communication.
·Strong leadership qualities
·Experience in the Managerial position in a Bodyshop or similar environment
If you think you are a good fit for this Bodyshop Workshop Controller / Assistant Manager role, please contact Lucy @ Auto Skills and state reference job number 41406
Don't worry if your CV is out of date. Get in touch and we can work that out later.
As well as this Workshop Controller role, Auto Skills UK is recognized as the leading provider of temporary and permanent staffing solutions, from productive trades to senior management and are always looking for candidates within the Bodyshop including:
Bodyshop Manager, Bodyshop Workshop Controller, Assistant Bodyshop Manager, Bodyshop Workshop Manager, Workshop Controller