Workshop Controller

WORKSHOP CONTROLLER
 
OTE - £48,200pa
 
Basic Salary - £40,000pa
Working Hours - Monday-Friday - 07:30-17:00 - NO WEEKENDS
 
Location - Witham
 
Responsibilities of a Workshop Controller
·Supervising and motivating our team of Service Technicians and proactively reviewing daily workload to seek opportunities that will help drive performance.
·Maintaining high levels of customer satisfaction by implementing quality checks, resolving any issues, and re-assuring customers by providing all necessary information and advice.
·Supervises the daily time keeping of technicians and manages authorised absence to ensure a consistent level of attendance
·Maintaining relationships with vehicle manufacturer and providing technical information for Technicians during repair operations
·Complying with Health & Safety regulations and ensuring high standards of housekeeping and security are achieved and maintained within the workshop and surrounding areas
 
Skills and Qualifications of a Workshop Controller
·Prior experience as a Workshop Controller / Workshop Foreman / HGV Technician / Workshop Supervisor is preferred
·Ability to work calmly under pressure and manage a workshop
·Well-developed management and leadership skills
·A working knowledge of automotive technology, warranty systems and the brand would be beneficial
·The ability to exceed targets and deadlines is a must.
·A full, valid and clean UK driving license
·Computer literate including Microsoft Office
 
If you are interested in hearing more and applying for this HGV Technician vacancy then please contact George Elliott @ Auto Skills UK and quote reference number: 43116 - George.Elliott@Autoskills-uk.com / 07384 835 300.