Warranty Advisor

WARRANTY ADVISOR
Basic Salary - £25,000 + Bonus
Working Hours - Mon to Fri 08:30 - 17:30 + 1 in 3 Sat 08:30 - 13:00
Location - Grange-Over-Sands
 
As a Warranty Advisor, you be a crucial role within the business and will be helping to drive the business forward to ensure full compliance with all manufacturer warranty systems and to minimise the risk of warranty audit failure. The successful Warranty Advisor will need excellent organisation and communication skills.
 
Responsibilities of a Warranty Advisor
·Assist the Aftersales Manager
·Submitting accurate warranty and goodwill claims
·Applying the policy and procedures correctly to achieve the highest level of customer satisfaction
·Monitor warranty reports
·Achieve industry-led standards of processing efficiency and cost control
·Ensure compliance with company policies and industry guidelines are put into place.
 
This is a busy role and involves a lot of liaison with manufacturers, therefore strong communication skills and ability to build a strong rapport with people is crucial.
 
Skills and Qualifications of a Warranty Advisor
·Experience within the motor industry in a warranty role
·Computer literate with good communication skills
·Extremely organised along with the ability to manage the workload efficiently
·Great attention to detail in your work
 
Please contact Alex Williams @ Auto Skills and quote job number:  42158