Service Manager

Service Manager

Job Details:  
·To manage the workshop(s) to ensure a profitable, efficient & safe site that meets or exceeds customer expectations and Company targets.
·Reporting to Managing Director
·Responsible for skilled & semi-skilled workforce, all office staff and all workshop equipment
The role involves:
·Planning the daily workload of the workshop, office & drivers to ensure customer requirements are met and update schedules.
·Liaising with customers regarding service schedules, updates, authorities and completion of work.
·Raising of job cards, estimates & invoices as required and update status of jobs on the system in an accurate and timely fashion.
·Ensure any customer online portals are used correctly
·Ensuring that parts are available for the job at the correct time.
·Processing purchase orders accurately.
·Complete costing and pre-invoicing duties where required
·Manage the WIP
·Maintaining discipline across the whole site.
·Ensuring that the site is tidy, housekeeping standards are maintained and site is secure.
·Ensuring that all equipment is maintained in a proper fashion.
·Ensuring all Health & Safety arrangements are in place.
·Promoting Health and Safety within the depot.
·Attending management meetings.
·Reporting on the KPI’s for the depot.
 
Remuneration and Hours
Monday to Friday 07:30am to 17:30pm
Working out of these hours, along with some Saturday Mornings will be required as the business dictates
Manager KPI Bonus Structure,
Company laptop,
Mobile phone,
Company vehicle + Fuel Card,
20 days holiday plus 8 bank holidays, Pension auto enrolment after 3 months

Call Russ at Autoskills UK on 03332225978 or send your CV to Russell.hawkes@autoskills-uk.com or alternatively apply online