Service Advisor

Service Advisor - Car Dealership
Colchester
Salary: £28,600 + Bonus | OTE: £32,000
Hours: Monday-Friday 8:00am-6:00pm (No weekends)
An established and reputable car dealership in Colchester is looking to recruit an experienced Service Advisor to join their customer-focused aftersales team. This is a great opportunity for a professional Service Advisor seeking stable hours, strong earning potential, and long-term career development within a supportive dealership environment.

The Role - Service Advisor
·Booking vehicles into the workshop for servicing, maintenance, and repairs
·Managing customer interactions from check-in through to vehicle handover
·Ensuring efficient workshop loading to maximise productivity and minimise downtime
·Communicating clearly with technicians regarding work requirements and timescales
·Upselling additional repair work, service plans, and manufacturer/service offers
·Delivering a high standard of customer service in line with dealership expectations
·Accurately updating job cards and service records using the dealership DMS

Skills & Experience Required
·Previous experience as a Service Advisor within a car dealership (essential)
·Strong customer service and communication skills
·Proven experience upselling service work and additional repairs
·Experience using Kerridge / 1Link / Pinnacle or similar DMS systems
·Full UK manual driving licence
·Well-organised, professional, and confident in a fast-paced environment

⭐ Benefits
·No weekend working
·Competitive salary with bonus structure
·Staff discount scheme
·Referral programme
·Ongoing training and development opportunities
·Secure, long-term role within a respected dealership

Interested in this Service Advisor Role?
Contact Kieran at Auto Skills and quote Job Reference: 53007.