Service Advisor

SERVICE ADVISOR
Basic Salary - £32,000 INC Bonus DOE
Working Hours - Monday to Friday 8am to 6pm ( 1 in 3 Saturdays)
Location - Norwich
 
Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.  
 
Responsibilities of a Service Advisor
·Take Service Department bookings.
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Meeting and greeting service customers and identifying their service requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products
 
Skills and Qualifications of a Service Advisor
·Must have previous experience as a Service Advisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·MUST HOLD A Full clean UK Driving Licence
 
Please contact Kieran If you are interested in this service advisor position @ Auto Skills with reference job number 52527