Service Advisor

SERVICE ADVISOR
Hours - Monday - Friday 08:00 - 17:30 & 1 in 2 Saturdays 08:30 - 12:00
Location - Ipswich
 
Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.  
 
Benefits
·25 Days Holiday Rising to 28 Days After 3 Years Service
·Group Staff Discount
·On-Site Parking
 
Responsibilities of a Service Advisor
·Take Service Department bookings.
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Meeting and greeting service customers and identifying their service requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products
 
Skills and Qualifications of a Service Advisor
·Must have previous experience as a Service Advisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence
 
Please contact Kieran @ Auto Skills & reference job number 38405