Service Advisor

SERVICE ADVISOR
Basic Salary – Up to £26,000 + Bonus
Working Hours - Mon-Fri 08.00-18.00, 1 in 2 Saturdays 08.00-12.30
Location - Letchworth

Retail Discounts across the UK
Staff Discount - Services & Purchases
Pension Contribution

Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.

Responsibilities of a Service Advisor
·Take Service Department bookings.
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Meeting and greeting service customers and identifying their service requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products

Skills and Qualifications of a Service Advisor
·Must have previous experience as a Service Advisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence

If you recommend/refer a friend or colleague who would be suitable for this role, we will give you £100 of vouchers of your choice, if we place them.

Please contact Alanna Sibbald @ AutoSkills or send your CV to alanna.sibbald@autoskills-uk.com
Tel: 07384 834764 (mobile Friendly) Please reference job number 31176