Service Advisor

SERVICE ADVISOR

Basic Salary – £18,000pa - £22,000pa + Bonus
Working Hours - Monday to Friday 08:30 - 17:00 and 1 in 3 Saturdays
Location - Durham

Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.

Responsibilities of a Service Advisor / Advisor / Administrator / Service Administrator / Customer Service Executive / Customer Service Advisor:

·Take Service Department bookings.
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Meeting and greeting service customers and identifying their service requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products

Skills and Qualifications of a Service Advisor / Advisor / Administrator / Service Administrator / Customer Service Executive / Customer Service Advisor:

·Must have previous experience as a Service Advisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence


Please contact Tom Thomson @ Auto Skills or send CV to Tom.Thomson@autoskills-uk.com
Tel: 0333 222 5978 (mobile Friendly) 07787264778 Please reference job number 24780.