Service Advisor

SERVICE ADVISOR

Basic Salary – £21,000pa - £25,00pa plus BONUS
Location - Crawley

Autoskills UK are working with a successful dealership group based in the South East of England. With over 20 sites and 23 automotive brands, we are able to offer automotive experienced Service Advisors or non-automotive experienced Customer Service professionals an opportunity as a DEALERSHIP SERVICE ADVISOR.

Responsibilities of a Service Advisor
·Take Service Department bookings.
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Meeting and greeting service customers and identifying their service requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products

Skills and Qualifications of a Service Advisor
·Must have previous experience as a Service Advisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence

Please contact Dawn Saxby-Willis @ Auto Skills or send your CV to Dawn.saxby-willis@autoskills-uk.com Tel: 0333 222 5978 (mobile Friendly) 07552 244281 Please reference job number 24169