Service Advisor

SERVICE ADVISOR

Salary – £19,000pa - £20,000pa
Working Hours – Monday - Friday 8.00am – 5.30pm & alternate Saturday’s 8.00am – 1.00pm
Location – Swansea

Our client requires an experienced Commercial Vehicle Service Advisor / Service Advisor / Service Manager for their Depot.

Responsibilities of a Service Advisor

·Writing orders for repair work
·Monitoring the repair process and keeping all customers informed.
·Up selling after sales services
·Arrange schedules for MOT/Vehicle inspections
·Ensuring workshop is working to 100% productivity by scheduling customer orders
·Monitoring whether repairs are being carried out to the required delivery time
·Provide advice on warranties and service requirements
·Discussing and arranging payment with customers


Skills and Qualifications of a Service Advisor 

·Excellent communication skills
·Second to none Customer Service skills
·Enthusiasm and is hard working
·Self-motivated and a team player
·Previous Technical / Mechanical background would be a clear advantage
·Motor trade experience is essential
·Kerridge experience essential/ADP experience preferred


Please contact Heather Ainsworth @ Auto Skills or send CV to Heather.ainsworth@autoskills-uk.com Or call – 0333 222 5978 (mobile friendly) 07776 658 452 Please reference job number 23419