Service Administrator

Service Administrator


Up £24,000pa + Bonus
Days shift flexible on hours
07.00 - 16.00 or 08.00 - 17.00

Our client requires an experienced Service Administrator / Service Reception for their Derby Depot

Responsibilities of a Service Administrator / Service Reception

·Raise and Allocate Job cards
·Ensure all invoiced job packs are scanned into file director against WIP number
·Obtain and update order numbers
·To resolve account queries within 14 days of receipt
·Maximise available hours to ensure sold hours targets are achieved
·To maintain WIP to agreed levels throughout the month
·Ensure WIP remains current and that any aged WIP can be explained
·Ensure all claims submission time frames are adhered to
·Liaise with manufacturer as required via telephone, email etc


Skills and Qualifications of a Service Administrator / Service Reception

·Excellent communication skills
·Previous experience in the role
·outstanding Customer Service skills
·Enthusiasm and is hard working
·Self-motivated and a team player
·Motor trade experience is essential


Please contact Russ Hawkes @ Auto Skills or send CV to Russell.hawkes@autoskills-uk.com Or call – 0333 222 5978 (mobile friendly) 07818581153