Service Administrator

Service Administrator

Salary of the Service Administrator / Service Reception – £22,000pa

Working Hours of the Service Administrator / Service Reception – Monday - Friday choice of hours either 07:30am - 5:00pm or 8.00am – 5.30pm

Location of the Service Administrator / Service Reception – Gloucestershire Dursley

Our client requires an experienced Service Administrator / Service Reception for their Depot in Gloucestershier

Responsibilities of a Service Administrator / Service Reception

·Raise and Allocate Job cards
·Ensure all invoiced job packs are scanned into file director against WIP number
·Obtain and update order numbers
·To resolve account queries within 14 days of receipt
·Maximise available hours to ensure sold hours targets are achieved
·To maintain WIP to agreed levels throughout the month
·Ensure WIP remains current and that any aged WIP can be explained
·Ensure all claims submission timeframes are adhered to
·Liaise with manufacturer as required via telephone, email etc


Skills and Qualifications of a Service Administrator / Service Reception

·Excellent communication skills
·Previous experience in the role is an advantage
·Second to none Customer Service skills
·Enthusiasm and is hard working
·Self-motivated and a team player
·Motor trade experience is essential


Please contact Danica Baker @ Auto Skills or send CV to danica.baker@autoskills-uk.com Or call – 0333 222 5978 (mobile friendly) 07388 995 018