Senior Service Advisor

SENIOR SERVICE ADVISOR
Basic Salary - Up To £34,000 + Bonus
Working Hours - Monday 8.30 - 5.30pm & 1 in 4 Saturdays 8am till 4pm (Paid at Overtime)
Location - Weston-Super-Mere
 
Vacancy to be filled by an experienced Senior Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.  
 
Responsibilities of a Senior Service Advisor
·Take Service Department bookings.
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Meeting and greeting service customers and identifying their service requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products
 
Skills and Qualifications of a Senior Service Advisor
·Must have previous experience as a Senior Service Advisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence
 
Please contact Kelsey White @ Auto Skills and quote job number: 41877