Senior Service Advisor

SENIOR SERVICE ADVISOR
Basic Salary – up to £26,000
Location - Halesowen
MONDAY TO FRIDAY!! NO WEEKENDS!!!

Our client is looking for a customer service professional within the motor industry to join their successful team as Senior Service Advisor. The Senior Service Advisor will have a major part to play in achieving success by providing a professional service to all service customers and colleagues.

Responsibilities of a Senior Service Advisor
·Provide exceptional customer service skills and lead by example.
·communicate service and repair work to customers
·Meet targets set by upselling additional products.
·Maximise service department profitability ensuring customer awareness of all available workshop services
·Provide the highest level of customer care and satisfaction.
·Workshop Control

Skills and Qualifications of a Senior Service Advisor
·Main Dealership or Large Independent experience
·Initiative to think on your feet when met with difficult situations
·Ability to work as a leader as well as still being part of a team
·A commitment to deliver a first-class customer service
·Career driven and ambition to hit targets
·Knowledge to help team members to move forward

Please contact Kelsey White @ Auto Skills or send CV to Kelsey.white@autoskills-uk.com
Tel: 0333 222 5978 (mobile Friendly) 07741 163090 Please reference job number 29437