Parts Advisor

Parts Advisor

Location: Hereford
Salary: £23,750pa to £25,500pa + BONUS & Overtime at time and a half

Working hours:
Monday to Friday 8:00am – 17:30pm
Every other Saturday

Our client requires an experienced Commercial Vehicle Parts Advisor / HGV Parts Advisor / Parts Advisor / Parts Sales Advisor / Commercial Vehicle Service Advisor / Service Advisor / Service Administrator for their Depot in the Hereford.

As a Commercial Vehicle Parts Advisor / HGV Parts Advisor / Parts Advisor / Parts Sales Advisor / Commercial Vehicle Service Advisor / Service Advisor / Service Administrator you will reporting to the Parts Manager to support the Customer requirements both internal and external. .

Responsibility for Commercial Vehicle Parts Advisor / HGV Parts Advisor / Parts Advisor / Parts Sales Advisor / Commercial Vehicle Service Advisor / Service Advisor / Service Administrator:

·Ensure that incoming inventory is stocked in the correct location.
·Meet and assist the customer in a courteous and professional manner providing them with the information they need.
·Maintain the parts department in a clean and organized manner.
·Accurately price parts and accessories using the proper pricing source and keep the computer system up to date.
·Demonstrates behaviours consistent with the Company’s Values in all interactions with customers, co-workers and vendors.
·Writing orders for repair work
·Calling customers to book in work
·Dealing with customers over the phone, via email and face to face
·Monitoring the repair process and keeping all customers informed.
·Up selling after sales services
·Ensuring workshop is working to 100% productivity by scheduling customer orders
·Raising jobs cards

Key requirements for Commercial Vehicle Parts Advisor / HGV Parts Advisor / Parts Advisor / Parts Sales Advisor / Commercial Vehicle Service Advisor / Service Advisor / Service Administrator:

·Excellent customer service skills, including the ability build positive relationships with the customer and to interpret customer needs
·Proven administrative skills
·The ability to work as a team player in a busy department
·Computer literate
·Able to demonstrate accuracy and attention to detail
·Flexible approach to working hours
·Ability to work on own initiative under pressure
·Knowledge of the automotive industry
·Previous experience in a parts environment
·Working knowledge of Kerridge


To apply, please send your CV to Heather Ainsworth
Heather.Ainsworth@autoskills-uk.com
Or call her on 07776 658452 if you have any questions/to speed up your application

Auto Skills UK – See our website for details.