Contact Centre Supervisor

CONTACT CENTRE SUPERVISOR

Salary – £25,000pa + Bonus
Hours:08:00-17:30 Mon-Fri
1 in 2 Saturdays 08:00-1:00
Location - Mansfield

Our client is looking for a customer service professional within the motor industry to join their successful team as Service Team Leader, you will have a major part to play in achieving success by providing a professional service to all service customers and colleagues.

Responsibilities
·Provide exceptional customer service skills and lead by example.
·communicate service and repair work to customers
·Meet targets set by upselling additional products.
·Maximise service department profitability ensuring customer awareness of all available workshop services
·Provide the highest level of customer care and satisfaction.

Skills and Qualifications
·Main Dealership or Large Independent experience
·Initiative to think on your feet when met with difficult situations
·Ability to work as a leader as well as still being part of a team
·A commitment to deliver a first-class customer service
·Career driven and ambition to hit targets
·Knowledge to help team members to move forward

Please contact Tom Rawlinson @ Auto Skills or send CV to Tom.rawlinson@autoskills-uk.com
Tel: 0333 222 5978 (Mobile Friendly) 07464491097 quoting job reference 23539