Commercial Service Advisor- Farnborough
£25,000
1 in 3 saturdays (paid as over time)
Monday - Friday 07:00AM - 16:00PM
Our client requires an experienced Service Advisor for their Depot in the farnborough area.
As a Service Advisor, you will be the first point of contact for customers and as such, you'll by an important ambassador for the Group.
Responsibilities as a Commercial Service Advisor is to:
·Writing orders for repair work
·Invoicing WIP’s
·Meeting and greeting customers both face to face and over the telephone
·Maintaining high levels of customer satisfaction and service in line with Group and Manufacturer standards
·Managing bookings for routing service/maintenance
·Monitoring the repair process and keeping all customers informed.
·Up selling after sales services
·Ensuring workshop is working to 100% productivity by scheduling customer orders
Key requirements as a Commercial Service Advisor:
·Excellent communication skills
·Experience working is a busy dealership environment
·Experience as a Service Advisor
·Second to none Customer Service skills
·Enthusiasm and is hard working
·Self-motivated and a team player
·Motor trade experience is essential
·Kerridge experience is a clear advantage
·A full valid UK driving licence
·Experience of loading tacho and ATF lane desirable
To apply, please send your CV quoting Service Advisor to EllieHargreaves Or call on Mob: 07387 100 559
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