Assistant Service Manager

ASSISTANT SERVICE MANAGER
 
Basic Salary - Up to £28,000 DOE
OTE £40,000.00
Working Hours - 45hrs a week
Alternative Saturdays
Location - DISS
 
Our client has an exciting new opportunity arisen based in DISS. You must be an Assistant Service Manager or a Senior Service Advisor who is highly proficient in the Service department within the automotive industry.

      Assistant Service Manager Responsibilities:
·Improve standards of performance of the service team through effective coaching and performance management
·Planning, controlling and monitoring processes in customer services areas while managing and            developing employees
·Ensure sufficient resources are available to meet servicing requirements and regularly review key operating controls (labour efficiency, labour sales, and cost of sales)
·Monitor and evaluate customer needs and competitor activity in the market, ensuring that marketing campaigns are relevant and targeted
·Ensure accurate recording of all daily operating controls and KPIs
·Make sure premises, tools, equipment and other dealership assets are controlled and used effectively
·Maintain an effective control of expenses in line with agreed objectives by regular examination and review of management accounts and budgets
 
Assistant Service Manager Attributes:
·Be a confident relationship builder dealing with customers at all levels
·You will need to have had a solid career history to date gained in a main dealer Service department
·You will have an extensive career in after sales management
·Ability to create a good working atmosphere, enthuse and motivate a team while ensuring that agreed targets are met by the service team
·Demonstrate an entrepreneurial flair to drive the business forward
·Proven ability to deliver high CSI results with a passion for excellent customer service
·Have knowledge of vehicle design, manufacture and legislation
·A full driving licence
 
Company Benefits
·Life Insurance Policy
·Pension
·22 Days Holiday plus bank holidays
·Staff Discounts
·Childcare Vouchers  
 
Please contact Beckie Gardner  @ Auto Skills or send CV to Beckie.Gardner@autoskills-uk.com  
Tel: 0333 222 5978 (mobile Friendly) 07776658452 Please reference job number 36944
 
We are also looking for candidates with the following skill sets: Vehicle Technicians, Diagnostic Technicians, Mot Testers, Service Advisor, Service CRM's, Parts Advisor, Sales Executives,  Receptionists/Hosts and more
 
Auto Skills UK is recognized as the leading provider of temporary and permanent staffing solutions, from productive trades to senior management.
 
Our track record and in-depth understanding of the automotive world have earned us a unique position in the recruitment market place, which is both respected and highly regarded by senior management throughout the automotive industry.