Aftersales Advisor (parts and Service)

Aftersales Advisor - Parts and Service
Basic Salary – £22k (£25k OTE)
Working Hours Mon - Fri 08:00 to 17:30 and alternate saturday mornings
Location - Norwich

We are looking for an experienced Aftersales Advisor / Parts Advisor (with experience of mainly Service but some Parts) with a flexible and can-do attitude who is always committed to offering quality customer service.

Responsibilities of a Service Advisor
·Take Service Department bookings.
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Meeting and greeting service customers and identifying their service requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products

Skills and Qualifications of a Service Advisor
·Must have previous experience as a Service Advisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence

To apply for this role please send your CV to Dawn Saxby-Willis at Auto Skills UK dawn.saxby-willis@autoskills-uk.com or for more information call me on 07552 244 281