Aftersales Advisor

AFTERSALES ADVISOR
Basic Salary - Up to £30,000
Location - Halesowen
 
Vacancy to be filled by an experienced Aftersales Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.  This well-established family-run business is looking for someone who can navigate ambiguity and is eager to get involved with all aspects of the site.
With no two days being the same, this role is a great opportunity to experience different aspects of Aftersales and Sales and use their knowledge and experience to help drive the business forward and always aspire for top level customer satisfaction.
 
Responsibilities of a Aftersales Advisor
·Take Service Department bookings.
·Pricing up parts orders
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Meeting and greeting service customers and identifying their service requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products
 
Skills and Qualifications of a Aftersales Advisor
·Must have previous experience as a Aftersales Advisor in either an independent garage or main car dealership
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence
 
Please contact Adam Aston @ Auto Skills or send CV to adam.aston@autoskills-uk.com
Tel: 0333 222 5978 (mobile Friendly) 0776 658 452 Please reference job number 39305