Aftersales Advisor

AFTERSALES ADVISOR
Basic Salary – £30,000 +
Location - Halesowen

Vacancy to be filled by an experienced Aftersales Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.

Responsibilities of a Aftersales Advisor
·Take Service Department bookings.
·Pricing up parts orders
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Meeting and greeting service customers and identifying their service requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products

Skills and Qualifications of a Aftersales Advisor
·Must have previous experience as a Aftersales Advisor in either an independent garage or main car dealership
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence

Please contact Beckie Gardner @ Auto Skills or send CV to beckie.gardner@autoskills-uk.com
Tel: 0333 222 5978 (mobile Friendly) 07776658452 Please reference job number 35135