Aftersales Advisor

AFTERSALES ADVISOR
NO WEEKENDS
OTE £24,000
Basic Salary – £20,000
Working Hours - Mon-Fri 08.30-17.30
Location- Doncaster

Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.

Responsibilities of an Aftersales Advisor
·Take Service Department bookings.
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Making outbound calls to new and existing customers
·Dealing with online enquires
·sending and responding to client emails
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products
·Ordering, selling and managing stock control on a wide range of vehicle parts and accessories.
·Dealing with a high volume of calls in the department.
Making upsells to customers

Skills and Qualifications of an Aftersales Advisor
·Have previous experience as a Service Advisor, Parts Advisor or Aftersales Advisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence

If you recommend/refer a friend or colleague who would be suitable for this role, we will give you £100 of vouchers of your choice, if we place them.

Please contact Steve Daniels @ AutoSkills or send your CV to steve.daniels@autoskills-uk.com
Tel: 07717130053 (mobile Friendly) Please reference job number 31249

We are also looking for candidates with the following skill sets: Vehicle Technicians, Diagnostic Technicians, Mot Testers, Service Advisers, Service CRM's, Parts Advisers, Sales Executives, Receptionists/Hosts and more
Auto Skills UK is recognized as the leading provider of temporary and permanent staffing solutions, from productive trades to senior management.

Our track record and in-depth understanding of the automotive world have earned us a unique position in the recruitment market place, which is both respected and highly regarded by senior management throughout the automotive industry.