Aftersales Advisor

AFTERSALES ADVISOR

Basic Salary – £21,000pa plus OTE up to £23,500pa
Working Hours - 47.5 hours per week Monday to Friday, Saturdays (alternate mornings)
Location - Bury St Edmunds

Vacancy to be filled by an experienced Aftersales Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.

Responsibilities of an Aftersales Advisor
·Take bookings
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Meeting and greeting service customers and identifying their requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products

Skills and Qualifications of an Aftersales Advisor
·Must have previous experience as an AftersalesAdvisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence

Please contact Tom Rawlinson @ Auto Skills or send CV to Tom.rawlinson@autoskills-uk.com
Tel: 0333 222 5978 (mobile Friendly) 07464491097 Please reference job number 23848