Workshop Controller
Deeside
£36,000 - £37,000


Monday - Friday


The main job function of the workshop controller will be to ensure the profitable and efficient operation of the Workshop and to achieve maximum utilisation from productive staff ensuring that steps are adhered to and all work is processed in a productive and efficient manner in line with the Company quality policy and relevant health & safety standards.

Other duties within the Workshop Controller role will include:

·To ensure high standards of quality and keeping rectification work to a minimum.
·To use initiative and work in conjunction with the Customer Service Reception to ensure that the workshop is loaded to its full potential at all times controlling labour efficiency and productivity to required expectations;
·To identify jobs that are exceeding their allocated times and address these issues as appropriate with the relevant technician/workshop supervisor.
·To control the day to day running of the workshop and liaise with Supervisor(s) and Business Manager.
·To manage the handover of complex or potentially contentious jobs to ensure full buy in and agreement from the customer.
·To manage the performance of the Service Department to ensure that KPI targets are met and ensure that productive staff are aware of their workload and Standard Times.

The successful Workshop Controller will have the following qualifications, skills and experience:

·Previous experience with a supervisory/managerial capacity, preferably within the Commercial Vehicle Industry;
·Excellent written and verbal communication skills;
·Full knowledge of VOSA requirements and MOT testers manual;
·An understanding of Operators Licence Laws and Regulations;
·Ability to maintain personal technical knowledge and skills and remain up to date on best working practices.
·Technical qualifications equivalent to City & Guilds or NVQ Level 3 in Motor Vehicle Technology;
·Ability to work well under pressure and on own initiative.
·Computer literate and a good working knowledge of Microsoft Office applications.


·Competitive rates of pay
·Company benefits including sick pay
·Pension
·Enhanced paternity and maternity benefits
·Loyalty holidays
·Personal development opportunities.

Please be aware, this role is this is a permanent position apply now for immediate consideration.

To apply for this Workshop Controller opportunity please call – 07717 130 053 or send your CV to Sam Barber: sam.barber@autoskills-uk.com

Please quote Ref:18202