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Warranty Administrator

  • Location

    Lincoln

  • Sector:

    Dealership

  • Job type:

    Permanent

  • Salary:

    £35k per year + Bonus

  • Contact:

    Adam Aston

  • Contact email:

    adam.aston@autoskills-uk.com

  • Contact phone:

    0333 222 5978

  • Salary high:

    35000

  • Salary low:

    35000

  • Job ref:

    JO0000038954

  • Published:

    27 days ago

  • Expiry date:

    2022-10-05

  • Startdate:

    ASAP

WARRANTY ADMINISTRATOR
Basic Salary - £30,000 + Bonus (£35,000 OTE)
Working Hours - 8am-6pm Monday-Friday
Location - Lincoln
 
As a Warranty Administrator, you be a crucial role within the business and will be helping to drive the business forward to ensure full compliance with all manufacturer warranty systems and to minimise the risk of warranty audit failure. In this role you will lead all technical diagnostic and repair pathways to SKODA and SEAT and Warranty Guidlines, also conduct in house training and best practice coaching.
 
Responsibilities of a Warranty Administrator
·Assist the Aftersales Manager
·Submitting accurate warranty and goodwill claims
·Applying the policy and procedures correctly to achieve the highest level of customer satisfaction
·Monitor warranty reports
·Achieve industry-led standards of processing efficiency and cost control
·Ensure compliance with company policies and industry guidelines are put into place.
 
This is a busy role and involves a lot of liaison with manufacturers, therefore strong communication skills and ability to build a strong rapport with people is crucial.
 
Skills and Qualifications of a Warranty Administrator
·At least 2 Years' experience in a similar role
·MUST be able to demonstrate examples of delivering excellent customer service
·Ideally experience of VAG technology
·Flexible approach to working hours, holiday and sickness cover
·Computer literate with good communication skills
·Extremely organised along with the ability to manage the workload efficiently
·Great attention to detail in your work

 

Please contact Adam Aston @ Auto Skills or send CV to Adam Aston@autoskills-uk.com
Tel: 0333 222 5978 (mobile Friendly) 07776658452 Please reference job number 38954

We are also looking for candidates with the following skill sets: Vehicle Technicians, Diagnostic Technicians, Mot Testers, Service Advisers, Service CRM's, Parts Advisers, Sales Executives, Receptionists/Hosts and more
Auto Skills UK is recognized as the leading provider of temporary and permanent staffing solutions, from productive trades to senior management.

Our track record and in-depth understanding of the automotive world have earned us a unique position in the recruitment market place, which is both respected and highly regarded by senior management throughout the automotive industry.