SERVICE MANAGER
Basic Salary – £30,000pa - £35,000 OTE
Location - Fareham

Our client is looking for a customer service professional within the motor industry to join their successful team as Service Manager. The Service Manager will have a major part to play in achieving success by providing a professional service to all service customers and colleagues.

Responsibilities of a Service Manager

• Provide exceptional customer service skills and lead by example.
• communicate service and repair work to customers
• Meet targets set by upselling additional products.
• Maximise service department profitability ensuring customer awareness of all available workshop services
• Provide the highest level of customer care and satisfaction.
• Oversee the whole service department to ensure that everything is running smoothly
• Handling complaints

Skills and Qualifications of a Service Manager

• Must have experience as a Service Manager within the motor trade
• Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
• Must be money motivated with confidence in up selling
• Must be fully customer focused, presentable and professionally dressed
• Ability to thrive within a busy service department
• Full clean UK Driving Licence

Please contact Kirk Kilgallon @ Auto Skills or send CV to kirk.kilgallon@autoskills-uk.com
Or Call - 0333 222 5978 (mobile friendly)