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Service Controller (Customer Service)

Service Controller (Customer Service)

  • Location

    West Drayton

  • Sector:

    Truck & Bus

  • Job type:

    Permanent

  • Salary:

    £24,000 - 25,962 per year

  • Contact:

    Joe Rolfe

  • Contact email:

    joe.rolfe@autoskills-uk.com

  • Contact phone:

    0333 222 5978

  • Salary high:

    25962

  • Salary low:

    24000

  • Job ref:

    JO0000039922

  • Published:

    about 2 months ago

  • Expiry date:

    2022-11-11

  • Startdate:

    14/10/2022

  • Consultant:

    #

CUSTOMER SERVICE ADVISOR - AUTOMOTIVE
 
Salary - £25,962pa
 
Working Hours - Monday-Friday 08:00-16:15 OR 09:15-18:00
 
Location - Heathrow
 
Organised and energetic Customer Service Advisor required for a high-volume workshop within the Automotive sector.


As our clients Customer Service Advisor, you will assist the Depot Manager to manage the workshop to ensure a profitable & efficient site that meets or exceeds customer expectations.
 
Responsibilities of a Customer Service Advisor
·Update job times for fitters for each job worked on from clock cards.
·Ensure that the parts are available for the job at the correct time
·Ensure parts used are booked out accurately to the job.
·Liaise with customers regarding scheduling and completion of work.
·Update customers regarding any extra authority required and forwarding estimates as required.
·Answering the telephone and dealing with queries.
 
Skills and Qualifications of a Customer Service Advisor
·Excellent organisational skills
·Previous administration experience advantageous
·Good knowledge of IT Office software
·A keen eye for detail
 
Please contact Joe Rolfe @ Auto Skills
Please reference job number: 39922
 
We are also looking for candidates with the following skill sets: HGV Technicians, LCV Technicians, MOT Testers, Service Advisers, Parts Advisers, Sales Executives and more.
 
Auto Skills UK is recognized as the leading provider of temporary and permanent staffing solutions, from productive trades to senior management.
 
Our track record and in-depth understanding of the automotive world have earned us a unique position in the recruitment market place, which is both respected and highly regarded by senior management throughout the automotive industry.