Connecting linkedin

Banner Default Image New

Service Call Center Manager

Service Call Center Manager

  • Location

    Norwich

  • Sector:

    Dealership

  • Job type:

    Permanent

  • Salary:

    £35k per year

  • Contact:

    Steve Daniels

  • Contact email:

    steve.daniels@autoskills-uk.com

  • Contact phone:

    0333 222 5978

  • Salary high:

    35000

  • Salary low:

    35000

  • Job ref:

    JO0000032167

  • Published:

    over 2 years ago

  • Expiry date:

    2021-10-08

  • Startdate:

    10/09/2021

SERVICE CALL CENTRE MANAGER
Salary –Up to £26,000 DOE
OTE £35,000
Mon-Fri 08:00-18:00
NO WEEKENDS
Location: Norwich

Our client is looking for a customer service professional within the motor industry to join their successful team as Service Call Centre Manager, you will have a major part to play in achieving success by providing a professional service to all service customers and Ensuring Staff and colleagues achieve the same standards.

Responsibilities
·Provide exceptional customer service skills and lead by example.
·communicate service and repair work to customers
·Meet targets set by upselling additional products.
·Maximise service department profitability ensuring customer awareness of all available workshop services
·Provide the highest level of customer care and satisfaction.

Skills and Qualifications
·Main Dealership or Large Independent experience
·Initiative to think on your feet when met with difficult situations
·Ability to work as a leader as well as still being part of a team
·A commitment to deliver a first-class customer service
·Career driven and ambition to hit targets
·Knowledge to help team members to move forward

Please contact Steve Daniels @ Auto Skills or send CV to Steve.daniels@autoskills-uk.com
Tel: 0333 222 5978 (mobile Friendly) 07717130053 Please reference job number 32167

We are also looking for candidates with the following skill sets: Vehicle Technicians, Diagnostic Technicians, Mot Testers, Service Advisor, Service CRM's, Parts Advisor, Sales Executives, Receptionists/Hosts and more

Auto Skills UK is recognized as the leading provider of temporary and permanent staffing solutions, from productive trades to senior management.

Our track record and in-depth understanding of the automotive world have earned us a unique position in the recruitment market place, which is both respected and highly regarded by senior management throughout the automotive industry.