£20k - 27k per year
2 months ago
Automotive Service Advisor required for our automotive client based in Cambridge.
Basic Salary up to £20,000pa - £24,000pa plus BONUS & OTE up to £27,000pa
·Would you consider yourself to be a strong up seller?
·Are you target driven?
·Do you always put the customer first?
Our client, is seeking a customer focused Service Advisor who is upsell driven with a can-do attitude to join their close-knit, hard working team. We want someone who is always energetic and committed to offering quality customer service.
As an experienced Service Advisor, you will be responsible for taking service department bookings ensuring efficient workshop loading, whilst attending to all customer requirements to the expected standards. This will include meeting and greeting service customers and identifying their service requirements, updating customers with technical issues, dealing with complaints, along with seizing opportunities for up selling products, ensuring all details are communicated through to the workshop and management in an efficient manner.
The Service Advisor will also be responsible for job cards, loan cars, pre calls and updates.
Working hours 8am – 6pm Monday to Friday. Saturdays (rota) 8:30am – 4pm
Essential Skills & Qualifications for a Service Advisor
·Must have motor trade experience as a Service Advisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence
To apply please call or send your CV quoting Service Advisor 20876 to Elysha Willis
Tel: 0333 222 5978 (Mobile Friendly) Mob: 07554 419453
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