Service Advisor
Basic Salary £21,000pa plus OTE up to £26,000pa
Location: Birmingham

We have a fantastic opportunity for an experienced Service Advisor looking to join our popular, franchise brand Dealership.

This Dealership demonstrates commitment, excellent customer service and an industry-leading experience. All staff are helpful, knowledge and enthusiastic. All departments consistently demonstrates high standards of professionalism and customer care.

To be considered for the role, you will need to have previous Service Advisor or Customer Facing experience. The ideal candidate will be highly customer focused and great at up selling.

General Duties;
·To take bookings, ensuring efficient workshop loading whilst attending to Customers’ requirements with a realistic and professional manner
·To communicate well within departments
·To be pleasant and helpful to Customers and Colleagues at all times
·Ensure work is being done within realistic time frames, and updating the Customer throughout the process
·Build positive relations with both Trade and Retail customers
·To Upsell products to customers
·Ensure customer feedback is fed to the appropriate people
·Follow company procedures and standards
·Use online system to update all information
·Invoice customers

Essentials;
·Previous Service Advisor experience
·Confident with up selling
·Customer focused

To apply, please call or send your cv to Elysha Willis – elysha.willis@autoskills-uk.com
Tel: 0333 222 5978 (mobile friendly) Mob: 07554 419 453