SERVICE ADVISOR

Salary of the Service Advisor / Service Receptionist / Fleet Administrator – £21,000pa - £23,000pa plus bonus

Working Hours of the Service Advisor / Service Receptionist / Fleet Administrator – Monday - Friday 8.00am – 5.30pm & alternate Saturday’s 8.00am – 1.00pm

Location of the Service Advisor / Service Receptionist / Fleet Administrator – Cardiff

Our client requires an experienced Commercial Vehicle Service Advisor Service Advisor / Service Receptionist / Fleet Administrator for their Depot.

Responsibilities of a Service Advisor / Service Receptionist / Fleet Administrator

·Writing orders for repair work
·Monitoring the repair process and keeping all customers informed.
·Up selling after sales services
·Arrange schedules for MOT/Vehicle inspections
·Ensuring workshop is working to 100% productivity by scheduling customer orders
·Monitoring whether repairs are being carried out to the required delivery time
·Provide advice on warranties and service requirements
·Discussing and arranging payment with customers


Skills and Qualifications of a Service Advisor / Service Receptionist / Fleet Administrator

·Excellent communication skills
·Second to none Customer Service skills
·Enthusiasm and is hard working
·Self-motivated and a team player
·Previous Technical / Mechanical background would be a clear advantage
·Motor trade experience is essential
·Kerridge experience essential/ADP experience preferred


Please contact Danica Oraf @ Auto Skills or send CV to danica.oraf@autoskills-uk.com Or call – 0333 222 5978 (mobile friendly) 07388 995 018