SERVICE ADMINISTRATOR

Salary of the Service Administrator / Service Advisor / Service Receptionist / Fleet administrator / Administrator / Workshop Administrator – £25,000

Working Hours of the Service Administrator / Service Advisor / Service Receptionist / Fleet administrator / Administrator / Workshop Administrator  – Monday to Friday

Location – Norwich

Organised and energetic Service Administrator / Service Advisor / Service Receptionist / Fleet administrator / Administrator / Workshop Administrator required for a high-volume workshop.
As our clients Service Administrator / Service Advisor / Service Receptionist / Fleet administrator / Administrator / Workshop Administrator, you will assist the Depot Manager to manage the workshop to ensure a profitable & efficient site that meets or exceeds customer expectations.

Responsibilities of a Service Administrator / Service Advisor / Service Receptionist / Fleet administrator / Administrator / Workshop Administrator

·Raise job cards as required and updating jobs on the system in an accurate and timely fashion.
·Review system status reports to ensure no job has missed being completed.
·Update job times for fitters for each job worked on from clock cards.
·Control & monitor clock machine with reference to start time, breaks, and finish times.
·Ensure that the parts are available for the job at the correct time
·Ensure parts used are booked out accurately to the job.
·Maintain correct stock levels.
·Ensuring workshop is working to 100% productivity by scheduling customer orders.
·Make bookings for ATF Lane and provide Administration for the Vehicle Maintenance Units (VMU)
·Liaise with customers regarding scheduling and completion of work.
·Update customers regarding any extra authority required and forwarding estimates as required.
·Answering the telephone and dealing with queries.

Skills and Qualifications of a Service Administrator / Service Advisor / Service Receptionist / Fleet administrator / Administrator / Workshop Administrator

·Motor trade experience is essential
·Excellent organisational skills
·Second to none Customer Service skill
·Previous administration experience advantageous
·Good knowledge of IT Office software
·A keen eye for detail


Please contact Danica Oraf @ Auto Skills or send CV to Danica.oraf@autoskills-uk.com
Or call - 0333 222 5978 (mobile friendly) 07388 995 018