Senior Service Advisor
Salary up to £23,000pa plus BONUS/OTE £27,000pa
Location: Cardiff

Our client is looking for someone with a real passion for cars. Everyone within the Dealership always put the Customer first and ensures that the Customers experience is to high standard.

General Duties;
·To take bookings, ensuring efficient workshop loading whilst attending to Customers’ requirements with a realistic and professional manner
·To communicate well within departments
·To be pleasant and helpful to Customers and Colleagues at all times
·Ensure work is being done within realistic time frames, and updating the Customer throughout the process
·Build positive relations with both Trade and Retail customers
·To Upsell products to customers
·Ensure customer feedback is fed to the appropriate people
·Follow company procedures and standards
·Use online system to update all information
·Invoice customers

Essentials;
·Outstanding Customer Service Experience
·Previous Service Advisor Experience within a Dealership
·Work well under pressure
·Meet and Set realistic expectations for both customers and colleagues

To apply, please call or send your CV to Elysha Willis – elysha.willis@autoskills-uk.com
Tel: 0333 222 5978 (mobile friendly) Mob: 07554 419 453