£25k - 30k per year
0333 222 5978
11 months ago
SENIOR SERVICE ADVISOR
Automotive Senior Service Advisor required for our dealership client based in Basingstoke.
Basic Salary up to £25,000pa plus BONUS & OTE up to £30,000pa UNCAPPED!
·Are you looking to work for an expanding profitable dealership with a family run feel?
·Are you looking to become the Service Manager's number 2, with clear career progression?
·Do you have at least 2 years experience in a Senior Service Advisor role?
Our client, a busy dealership is seeking an experienced service advisor with a flexible and can-do attitude to join their close-knit, hardworking team. We want someone who is always energetic and committed to offering quality customer service.
As an experienced Service Advisor, you will be responsible for taking service department bookings ensuring efficient workshop loading, whilst attending to all customer requirements to the expected standards. This will include meeting and greeting service customers and identifying their service requirements, updating customers with technical issues, dealing with complaints, along with seizing opportunities for up selling products, ensuring all details are communicated through to the workshop and management in an efficient manner.
Working hours 07:30-5:30pm / 08:30-6:30pm Monday to Friday. Saturdays (1 in 2) 8am – 1pm
Essential Skills & Qualifications for a Senior Service Advisor
·Must have 1 experience as a service advisor is essential 1 year minimum)
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence
To apply please call or send your CV quoting Service Advisor 22947 to Laura Gill
Tel: 0333 222 5978 (Mobile Friendly) Mob: 07775 874670
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