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Senior Service Advisor

Senior Service Advisor

  • Location

    Northampton

  • Sector:

    Dealership

  • Job type:

    Permanent

  • Salary:

    £26k per year

  • Contact:

    Emma Dunn

  • Contact email:

    tom.rawlinson@autoskills-uk.com

  • Contact phone:

    1029

  • Salary high:

    26000

  • Salary low:

    26000

  • Job ref:

    JO0000022757

  • Published:

    5 months ago

  • Expiry date:

    2019-08-30

  • Startdate:

    02/08/2019

  • Consultant:

    #

SENIOR SERVICE ADVISOR

Basic Salary – £26,000pa plus OTE up to £30,800pa
Location - Northampton

Vacancy to be filled by an experienced Senior Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.

Responsibilities of a Senior Service Advisor
·Take Service Department bookings.
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Meeting and greeting service customers and identifying their service requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products
·Oversee the development of the Service department
·Customer complaints
·Follow up calls

Skills and Qualifications of a Senior Service Advisor
·Must have previous experience as a Senior Service Advisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence

Please contact Tom Rawlinson @ Auto Skills or send CV to Tom.rawlinson@autoskills-uk.com
Tel: 0333 222 5978 (mobile Friendly) 07464491097 Please reference job number 22757