Rental Manager / Hounslow

I am currently looking to recruit an experienced rental manager to work for one of the biggest rental companies in the UK.

AIM

To oversee/manage the Rental department, motivating the team whilst maximising efficiencies at the location.


Responsibilities,


·Supervise the Rental team and ensure they complete their key responsibilities daily
·Plan and control the day to day Rental operations
·Execute all hire enquiries/opportunities – manage delivery and collection and ensure that efficiency is achieved
·Maintain a strong and professional partnership and working relationship with the Service Manager
·Maximise the team’s profitability and meeting and exceeding all customer expectations
·Take a proactive and disciplined approach in managing the commercial relationship with our client base – regularly liaising with our clients to cultivate the business
·Work closely with the Service Manager to support retention of existing business and help to win new business from existing customer base via our added value services
·Provide added value through open communication with customers
·Maximise sales contribution each month and exceeding the company’s expectation
·Liaise with workshops to assist in controlling repair costs.
·Grow Gulliver’s customer revenue base through marketing and Telesales activities with the clients
·Manage all aspects of the vehicle hire and ensure customer KPI’s are met.
·Take part in review meetings and present KPI’s and performance.
·Champion of Health and Safety compliance within the yard and rental areas.
·Manage the resolving customer/invoice and other queries
·Ensure high levels of service and customer satisfaction are met

Other Duties.
·Support the Depot Manager and Local Account Manager in customer reviews and issue resolution
·Liaise with other Rental Managers so as to understand and support all aspects of the business.

Key Attributes
·Customer focused attitude
·Numerical and written skills
·Proficient in Microsoft Office products
·Willing to learn and develop themselves
·Educated to “A” Level
·Adaptable and self starter


Salary

Is based on experience



Because of the changing nature of our business and its structure, your job description will inevitably change. You will from time to time be required to undertake other activities that fall within your capabilities as directed by the Depot Manager.


If you believe you have the relevant skills and experience please call Will @ Autoskills UK 07741658532 or apply with an up to date CV.