£23k - 27k per year
12 days ago
Salary – £23,000pa - £27,000pa depending on experience
Working Hours – 40 hours a week
Location – Hereford
Our client requires an experienced Commercial Vehicle Parts Advisor / HGV Parts Advisor / Parts Advisor / Parts Sales Advisor for their successful Depot in Hereford.
As a Commercial Vehicle Parts Advisor / Parts Advisor / HGV Parts Advisor / Parts Advisor / Parts Sales Advisor you will reporting to the Parts Manager to support the Customer requirements both internal and external.
Responsibilities of a Commercial Vehicle Parts Advisor / Parts Advisor / HGV Parts Advisor / Parts Advisor / Parts Sales Advisor:
·Interpret customer needs and supply goods as requested by thorough knowledge of parts catalogue.
·Order parts in line with operational needs.
·Check incoming stock against delivery notes and store stock in correct location, updating computer with goods received in an accurate manner.
·Assist with delivery and collection of parts as required.
·Ensure that all outgoing stock, ICT's and returns are checked, packaged and documented correctly.
·Ensure adequate stock control is maintained and assist with regular stock take.
·Deal with customer needs face to face and over the phone with a professional and friendly approach.
·Ensure that usual trading terms e.g. discount levels are adhered to at all times.
·Accurate booking of workshop parts.
·Pre picking of parts to aid efficiency.
·Invoice all parts supply in a timely manner.
·Ensure that order numbers are obtained where needed.
·Input/extract information from the computer systems.
·Assist with warranty returns and old unit stock returns.
·Establishing where VOR orders are essential within authority limits.
·Assist with other duties as and when required.
·Returning supplier packaging.
·Working closely with dayshift technicians and foreman
·Work with Depot Manager to build parts sales
·Pass leads onto relevant departments for potential business.
·Assist Service Advisor and cover role when on leave.
Skills and Qualifications of a Commercial Vehicle Parts Advisor / Parts Advisor / HGV Parts Advisor / Parts Advisor / Parts Sales Advisor:
·Proven organisational skills
·Excellent customer service skills, including the ability build positive relationships with the customer and to interpret customer needs
·Proven administrative skills
·The ability to work as a team player in a busy department
·Able to demonstrate accuracy and attention to detail
·Flexible approach to working hours
·Ability to work on own initiative under pressure
·Knowledge of the automotive industry
·Previous experience in a parts environment
Please contact Dudley Pine @ Auto Skills or send CV to Dudley.firstname.lastname@example.org Or call – 0333 222 5978 (mobile friendly) 07387 100 559 Please reference job number 24781
Auto Skills UK – See our website for details.