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Inbound Customer Service Advisor

Inbound Customer Service Advisor

  • Location

    Chelmsford

  • Sector:

    Dealership

  • Job type:

    Permanent

  • Salary:

    £30k per year

  • Contact:

    Steve Daniels

  • Contact email:

    steve.daniels@autoskills-uk.com

  • Contact phone:

    0333 222 5978

  • Salary high:

    30000

  • Salary low:

    30000

  • Job ref:

    JO0000031367

  • Published:

    2 months ago

  • Expiry date:

    2021-08-20

  • Startdate:

    23/07/2021

  • Consultant:

    #

Inbound Customer Service Advisor

Salary:£19,000
OTE £30,000
Hours: Mon-Fri 09:00-18:00
Alternate Weekends Sat 09:00-17:00 & Sun 10:00-16:00 (2 days off in the week)
Location:Chelmsford

We are looking for someone who is dedicated and takes pride in their work so that customers receive a world class customer experience. The role will involve taking inbound calls and making outbound calls as well as web chat interactions with the customers. The key to both your and our success is to put our clients and their customers at the heart of the service we provide.

Are you passionate about giving excellent customer service?

Your job will entail being the main point of contact for telephone email and web based enquiries, dealing with general customer enquiries regarding Vehicle Sales


Essential Skills & Qualifications for Customer Service Advisor:

·Experience of working in a fast-moving Customer Service environment
·Excellent Communication skills (Email and phone)
·Experience of using Microsoft Office
·Able to work as an individual or as Part of a team, taking many tasks at once
·The person must be bright, confident with a ‘can-do’ attitude. Be flexible and able to juggle many tasks at once
·Previous experience in customer service and administration
·Previous experience in the Automotive trade would be a plus.

Please contact Alanna Sibbald @ Auto Skills or send CV to alanna.sibbald@autoskills-uk.com
Tel: 0333 222 5978 (mobile Friendly) 07384834764 Please reference job number 31367

We are also looking for candidates with the following skill sets: Vehicle Technicians, Diagnostic Technicians, Mot Testers, Service Advisor, Service CRM's, Parts Advisor, Sales Executives, Receptionists/Hosts and more
Auto Skills UK is recognized as the leading provider of temporary and permanent staffing solutions, from productive trades to senior management.

Our track record and in-depth understanding of the automotive world have earned us a unique position in the recruitment market place, which is both respected and highly regarded by senior management throughout the automotive industry.