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Customer Service Advisor

Customer Service Advisor

  • Location

    Middlewich

  • Sector:

    Truck & Bus

  • Job type:

    Permanent

  • Salary:

    £21k - 24k per year

  • Contact:

    Sam Barber

  • Contact email:

    sam.barber@autoskills-uk.com

  • Contact phone:

    0333 222 5978

  • Salary high:

    24000

  • Salary low:

    21000

  • Job ref:

    JO0000010084

  • Published:

    4 months ago

  • Expiry date:

    2018-04-20

  • Startdate:

    14/02/2018

  • Consultant:

    #

Service Advisor
Cheshire
£21,000 - £24,000 (DOE)


SHIFTS
Week 1 Monday – Friday 06:00 – 15:00
Week 2 Monday – Friday 09:30 – 18:00
Saturday’s (1 in 2) 08:00 – 12:00

My client is a Truck distributor with 5 depots throughout the North West of England and North Wales. They are totally committed to delivering complete business solutions for transport requirements.

The Service Advisor role involves:

Working in a busy department, you will be the main point of contact for our service customers.

·You will ensure that customers are called in advance of their visit and on arrival you will take them through all the necessary paperwork
·Ensuring that all the technical terms are explained clearly
·After this, your role will be to set expectations with the customer and keep them updated throughout the repair of their vehicle
·When the work is complete you will be responsible for taking payment and selling any additional products that may be of benefit to the customer which can include retention products.

Skills needed:

·Effective time management and organisational skills
·Able to work within a high-pressured environment
·Previous experience as a Service Advisor is necessary
·Experience with Fusion an advantage
·Clean driving licence


To apply to this Service Advisor Role call or send your CV to Sam Barber – sam.barber@autoskills-uk.com - Tel: 0333 222 5978 (Mobile Friendly) Mobile – 07717 130 053