£22k - 26k per year
0333 222 5978
12 days ago
Customer Service Advisor
Customer Service Advisor required for a accident repair centre in Hayes
Salary: £22,000 - £26,000
Hours: 08:00 - 18:00 + Saturdays as and when requested
We are looking for someone who can embrace and promote this leading automotive brand, taking pride in their work so that customers receive a world class customer experience. The role will involve taking inbound calls and making outbound calls as well as web chat interactions with the customers. The key to both your and our success is to put our clients and their customers at the heart of the service we provide.
Are you passionate about giving excellent customer service?
Have you had previous experience in customer service?
Your job will entail being the main point of contact for telephone enquiries, driving when needed (dropping cars off), dealing with general customer service incoming emails, making decisions on outstanding email cases, encouraging quick resolution.
Essential Skills & Qualifications for Customer Service Advisor:
·Experience of working in a fast-moving Customer Service environment
·Excellent Communication skills (Email and phone)
·Experience of using Microsoft Office
·Able to work in a small team, taking many tasks at once
·The person must be bright, confident with a ‘can-do’ attitude. Be flexible and able to juggle many tasks at once
·Exceptional spoken and written English
To apply, please call or send your CV quoting Martin Young 16729 to Martin Young – firstname.lastname@example.org
Tel: 0333 222 5978 (mobile friendly) Mob:07768 100 177
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