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  • Location

    West Thurrock

  • Sector:

    Truck & Bus

  • Job type:


  • Salary:

    £28k - 32k per year

  • Contact:

    Ellie Hargreaves

  • Contact email:

  • Contact phone:

    0333 222 5978

  • Salary high:


  • Salary low:


  • Job ref:


  • Published:

    about 1 month ago

  • Expiry date:


  • Startdate:


  • Consultant:


Location - West Thurrock
07:00 - 16:00 + 10:00 - 19:00 with 1 in 2 saturdays

Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.

Responsibilities of a customer Service Advisor
·Take Service Department bookings.
·Arranging service/repair bookings by phone and face to face
·Entering customer and vehicle information onto in-house database
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Arranging collections and recoveries and all other associated adhoc duties
·Meeting and greeting service customers and identifying their service requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products
·Producing job cards, invoices and monthly reports for customers

Skills and Qualifications of a customer Service Advisor
·Must have previous experience as a Service Advisor ( 1y year commercial OR 2 years Car/ Van)
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer-focused, presentable and professionally dressed
·To be able to work well independently as part of a team
·Ability to thrive within a busy service department
·Being driven and positive
·Full clean UK Driving Licence

Please contact Ellie Hargreaves @ Auto Skills or send CV to
Tel: 0333 222 5978 (mobile Friendly) 07387 100 559 Please reference job number 37058

We are also looking for candidates with the following skill sets: HGV Technicians, Van Technicians, Commercial Bodyshop (Panel beaters, paint and preppers), Plant Technicians, Service Advisor, Parts Advisor, Sales Executives,
If you are not interested or would like to recommend/refer a friend or colleague who would be suitable for this role, I will give you £100 of Vouchers of your choice, if I place them.

Auto Skills UK is recognized as the leading provider of temporary and permanent staffing solutions, from productive trades to senior management.
Our track record and in-depth understanding of the automotive world have earned us a unique position in the recruitment market place, which is both respected and highly regarded by senior management throughout the automotive industry.