Bodyshop Advisor/ Customer Service

Bodyshop Advisor / Administrator Required in Bridgend

Salary: £20,000 - £22,000
Hours: 08:30 - 17:30 Monday to Friday - 1 in 4 Saturdays 9:00-13:00
Holiday: 22 days per annum + bank holidays

• Are you a Bodyshop Receptionist/ Administrator looking for a new challenge?

You will be providing front of house customer service.

Main duties:

• Deal with Customer Insurance claims sent by our work providers
• Interpreting customer concerns and comments and liaising with Vehicle Technicians / Productives
• Liaison with customers and insurance companies about any additional work required
• Answering calls and booking work into the workshop
• Handling customer complaints and taking ownership until resolution
• Responding to customer requests

Essential Skills & Qualifications for Bodyshop Receptionist role:

• Previous telephone experience is preferred.
• You must be IT literate and have knowledge of Microsoft.
• Be hard working 
• Have the ability to work under pressure
• Be a team player 
• Good telephone manner
• Automotive experience
• Customer handling skills

To apply, please call or send your CV to Ben Price – Ben.Price@autoskills-uk.com
Tel: 0333 222 5978 (mobile friendly) Mob: 07741 163 614

Auto Skills UK – See our website for details