ASSISTANT SERVICE MANAGER

Salary – £30,000pa - £35,000pa + OTE
Working Hours – 45 hours per week
Location – Hertfordshire


Our client is looking for an Assistant Service Manager / Service Manager / Senior Service Advisor / Workshop controller to join their thriving depot in Welham Green.


Responsibilities of a Assistant Service Manager / Service Manager / Senior Service Advisor / Workshop Controller: 


·Improve standards of performance of the service team through effective coaching and performance management
·Planning, controlling and monitoring processes in customer services areas while managing and developing employees
·Ensure your team deliver the highest level of customer service while achieving sales targets individually and through the team
·Ensure accurate recording of all daily operating controls and KPIs
·Excellent customer facing experience within a automotive background and to ensure that the customers experience and journey while being a customer of the site is a pleasant and positive experience
·Managing all front of house functions and the workshop.


Skills and Qualifications of a Assistant Service Manager / Service Manager / Senior Service Advisor / Workshop Controller:

·The ability to work under pressure, actively seek solutions to problems and having the flexibility to undertake a wide range of tasks are all key attributes.
·Ability to communicate effectively within your team and manage internal relationship to deliver required information in a timely clear manor.
·All work must be accurate and consistent adhering to all processes and procedures.
·Be able to deal with a variety of pressurised situations calmly and efficiently


Please contact Danica Oraf @ Auto Skills or send CV to Danica.oraf@autoskills-uk.com
Or call - 0333 222 5978 (mobile friendly) 07388 995 018. Please reference job number 24873.

Auto Skills UK – See our website for details.