AFTERSALES EXECUTIVE

Basic Salary - £20,000pa - £23,000pa plus OTE up to £28,000pa
Working Hours -Monday to Friday 8:30am - 18:00pm, Saturday's (1 in 3) 8:30am - 12:30pm
Location - Huntingdon

Opportunity for a process driven and proactive Aftersales Executive to join and manage their team, motivating the service department and ensuring efficient workshop loading, whilst attending to all customer requirements with their best interest as your priority.

Responsibilities of a Aftersales Executive
·Managing the flow of information between the Workshop Team, your colleagues within he wider Aftersales Team and the customer
·Accurately qualifying and documenting the customer's need and requirements
·Confirming information such as the customer's contact details and payment method
·Calculating workshop capacity using a bespoke system
·Managing the allocation and administration of courtesy service vehicles
·Ensuring that customers fully understand the work that has been carried out
·Proactively address issues

Skills and Qualifications of an Aftersales Executive
·Must have previous experience as an Aftersales Executive
·Previous customer facing experience would be an advantage
·Excellent written and verbal communication skills
·Full UK Driving Licence

Please contact Tom Rawlinson @ Auto Skills or send CV to Tom.rawlinson@autoskills-uk.com
Tel: 0333 222 5978 (mobile Friendly) 07464491097 Please reference job number 23228