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Aftersales Advisor

  • Location

    Norfolk

  • Sector:

    Dealership

  • Job type:

    Permanent

  • Salary:

    £21k per year + OTE £25,000

  • Contact:

    Anna Elford

  • Contact email:

    Anna.elford@autoskills-uk.com

  • Contact phone:

    1012

  • Salary high:

    21000

  • Salary low:

    21000

  • Job ref:

    JO0000025726

  • Published:

    20 days ago

  • Expiry date:

    2020-02-05

  • Startdate:

    ASAP

Aftersales Advisor
Basic Salary – £21,000 OTE £25,000
Working Hours - Monday - Friday 8am - 6pm with alternative Saturdays morning
Location - Norfolk

We are looking for an experienced Aftersales Advisor / Parts Advisor (with experience of mainly Service but some Parts) with a flexible and can-do attitude who is always committed to offering quality customer service.


Responsibilities of a Service Advisor
·Take Service Department bookings.
·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
·Meeting and greeting service customers and identifying their service requirements
·Updating customers with technical issues
·Dealing with complaints
·Seize opportunities for up selling products

Skills and Qualifications of a Service Advisor
·Must have previous experience as a Service Advisor
·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
·Must be money motivated with confidence in up selling
·Must be fully customer focused, presentable and professionally dressed
·Ability to thrive within a busy service department
·Full clean UK Driving Licence

Please contact Anna Elford @ Auto Skills or send CV to Anna.Elford@autoskills-uk.com Tel: 0333 222 5978 (mobile Friendly) 07818 581153 Please reference job number 25726