WORKSHOP CONTROLLER / VEHICLE DAMAGE ASSESSOR
Basic Salary - £32,000 - £34,000
Working Hours - 45 Hours Per Week, Monday - Friday
Location - Poole
 
We are looking to recruit a Workshop Controller for our body shop to facilitate and oversee the day-to-day delivery of excellent customer service and site profitability by motivating, supporting and managing their team to deliver a quality repair - on time, every time.
 
The successful candidate will deliver exceptional market-leading customer service by actively managing the delivery of a first-class customer service journey. This will be achieved by the Workshop Controller exercising a proactive control of the customer experience, from initial booking into the final return of the vehicle.
 
Responsibilities of a Workshop Controller
·To deliver financial results in line with agreed budgeted requirements
·To manage site resources and costs to optimise capability and profitability
·To actively and effectively manage work provider and supplier relationships
·To manage compliance to all company processes as well as current Health & Safety, PAS125 and manufacturer standards.
·To deliver structured individual performance management processes
·We are looking for somebody with a full driving licence, a professional appearance, excellent communication skills and the ability to show a calm, confident approach.
·Work efficiently in a fast-paced accident repair centre 
·Follow the correct repair techniques and produce work in line with factory specifications and customer satisfaction
 
 
Skills and Qualifications of a Workshop Controller
 
·Delivery of proactive performance management
·Staff recruitment and current HR policies
·You will have served a recognised apprenticeship as a Vehicle Damage Assessor and gained a technical qualification (such as NVQ / VCQ / SVQ / ATA).
·You must have previous experience working as a Vehicle Damage Assessor within a busy body shop and be a strong team player with a self-motivation to earn bonus hours. 
 
 
Ideally, we are looking for somebody with an in-depth knowledge of current management systems and tools as well as the ability to interpret printed estimating package information; however, this is not an essential requirement.
 
Please contact Lucy Blake @ Auto Skills or send CV to lucy.blake@autoskills-uk.com
Tel: 0333 222 5978 (mobile Friendly) 07741 658532 Please reference job number 38870
 
Auto Skills UK is recognized as the leading provider of temporary and permanent staffing solutions, from productive trades to senior management and are always looking for candidates within the Bodyshop including:
Paint Sprayer, Vehicle Painter, Paint Prepper, Vehicle Prepper, Prepper / Painter, Panel Beater, Panel Technician, MET Technician, Strip Fitter, Bodyshop Technician, Bodyshop Mechanic, Vehicle Body Repair, VDA, Vehicle Damage Assessor, Bodyshop Estimator, Bodyshop Supervisor, Bodyshop Controller, Workshop Controller, SMART Repairer, PDI Technician, Vehicle Technician, Bodyshop Manager, Production Manager and more