£27k - 33k per year
0333 222 5978
4 months ago
WORKSHOP CONTROLLER (CAR DEALERSHIP)
SALARY: UP TO £27,0000 + OTE £33,000+
BASED IN ILFORD (IG)
My client is seeking a Workshop Controller who understands the demands of a Main Dealer and the ability to meet the high standards that this position brings. You will possess the skills to be organised and the ability to engage and motivate people and the ability to maximise the time available to sell on a day to day basis, whilst maintaining the work technicians receive through the workshop.
WORKSHOP CONTROLLER DUTIES & RESPONSIBILITIES
·Working closely with senior management to achieve the highest possible customer satisfaction above the manufacturers national average.
·Focusing on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintain quality and productivity
·Schedule work to meet customer requirements, considering workshop / bodyshop utilisation targets, job complexity and parts availability
·To distribute and control work for the Technicians to maximise quality and overall efficiency
·To ensure a strong relationship is maintained with the parts department to maximise parts availability
· Aware of the financial KPI’s of the service department recording daily/weekly/monthly technician’s productivity/efficiencies
WORKSHOP CONTROLLER SKILLS & QUALIFICATIONS
·Have a full UK driving licence.
·Have previous/current experience of working in the automotive industry
·Experience managing a small team of technicians
·Have relevant experience working in a workshop environment.
·Have good organisational, planning and customer service skills.
·Basic IT literacy
To apply please call or send your CV to Lucy Joy – firstname.lastname@example.org - Tel: 0333 222 5978 (Mobile Friendly) Mobile - 07393 231596